Contact us, Postage, Refunds and Sizing
We only ship within Australia and use Australia Post.
We include a tracking number and post via general post.
Your order will be posted within 14 days from ordering and once the funds are cleared. We will let you know once your order is ready and despatched.
You also have the option of local pick up from Shellharbour and therefore no postage fee is charged.
If you wish express delivery, we can arrange that however there may be extra postage fees.
Please let us know.
TERMS & CONDITIONS
Refunds and Returns
Pease select your item carefully.
As most of these garments have been instore as samples, they can have slight pulls , marks or other signs of being tried on.
We do our best to ensure all buttons and clips are on the garment and in a wearable condition for your special day. They may require some dry cleaning and or slight mending.
We do our best to describe the condition of the garment when you purchase it.
Due to Covid Pandemic, we will no longer be offering refunds or returns. We apologise for this. Please check the sizing charts carefully and take into account that most dresses need to be fitted in one way or another to your body shape.
We can recommend a great alterations person on request. They are situated in the Wollongong region.
Should you have any questions, please contact us above.
We add the relevant size chart for each of our gowns and dresses.
This is to be used as a guide.
Because we are all so individual in shape and size, alterations are generally required to best fit the garment to your body shape.
Hems can be taken up. Sides can be taken in and sometimes let out a little.
Cups can generally be adjusted as well as strap lengths.
Please consider all these factors when purchasing your gown.
BRIDESMAID AND FORMAL DRESSES
Please note, we do not offer returns or refunds on these items. They are heavily discounted as they were shop samples and can range from excellent A1 condition to needing minor fixing. However most of our dresses that we have here are in fairly good condition.